Privacy Policy

NumberFour ("enfore", "we", "our" or "us") is committed to respecting your privacy. We know that you expect us to handle your personal data responsibly.

For this reason, we have posted this Privacy Policy for the enfore website (also referred to as the "Privacy Policy") to inform you of our practices regarding the collection, use and disclosure of information collected from visitors to and certain other websites controlled by NumberFour (collectively, the "Websites"). This privacy policy also explains the data protection rights that you have in connection with these processing activities.

As used in this Privacy Policy, "personal information" or "personal data" means information relating to an identified or identifiable individual. This could include, for example, your name, address, email address, business contact details or information collected through your interactions with us via our websites or at events. For more details about the types of information about you that we may process, please see the section "What personal data do we collect?".

Responsibility for the processing of your personal data

NumberFour AG, which operates under the trade name enfore, and its affiliated companies are responsible for the processing of your personal data in accordance with this privacy policy.

For more information, please contact

Personal data that we collect

We may ask you to voluntarily provide us with personal data. Such requests are generally made when registering for an online service or in connection with an online transaction.

The personal data collected by NumberFour may include, but is not limited to, the following:

  • Identity data includes first name, last name, user name or similar identifiers and title.
  • Contact details include billing address, e-mail address and telephone numbers.
  • Financial data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details or other offers you have purchased from us.
  • Technical data includes your Internet Protocol address (IP address), your login data and other data about the devices you use to access this website.
  • Usage data includes information about your website navigation, interests, preferences, feedback and survey responses.
  • Marketing and Communications Data includes your preferences in receiving marketing communications from us and our third parties and your communication preferences.
  • We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data, but is not legally considered personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data with other data to calculate the percentage of users accessing a particular website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.
  • We may provide third parties with non-personal data, such as the number of unique visitors to our website or the typical movements visitors make when visiting our website.


We may also store personal data about you in cookies (files sent by us to your computer or other access device), which we may access when you visit our websites in the future.

Cookie preferences

If you want to delete cookies that are already on your computer, please go to our Cookies Settings . Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our websites.

Sensitive personal data

We ask that you do not send us or share any sensitive personal data (e.g. government-issued identification, political opinions, information on ethnic origin, health, religion or other beliefs, criminal background, trade union membership or genetic or biometric data).

Information from children

NumberFour does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13 years old, please do not send us any personal data about yourself. If we learn that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us using this form.

How we use your data

We use your data for commercial and business purposes. The following paragraphs describe in more detail how NumberFour may use your personal data:

  • When you request something from NumberFour, such as a product or service, a callback or certain marketing materials, we use the personal data you provide to process and deliver your orders.

  • We may use your personal data to provide you with support for products or services you have received from us, for example, to notify you of a product update or troubleshooting. We may combine your personal data with information from other interactions with you to provide you with useful advice as part of product support.

  • To register you as a new customer or when you enter a contest or other promotional event, we may use your name, address, phone number and email address so that we can run the program and notify the winners.

  • We intend to further improve the content and functions of our websites. For this reason, we may monitor traffic patterns and customer website usage in order to improve the design and layout of our website and provide you with content that is of interest to you.

  • We use your personal data to manage our relationship with you. This also includes informing you about changes to our privacy policy and asking you to participate in surveys.

  • We use your personal data to manage the security of our websites, networks and systems.

  • We use your personal data to market our products and services or related products and services and to personalize marketing and sales activities. You will receive marketing communications from NumberFour when you:

    • have requested information.
    • have received a product or service.
    • you have provided us with your details when enquiring about a product, an offer or a service.
    • have registered for an offer campaign.
  • This applies unless you have opted out of receiving these marketing communications in each of these cases.

  • You may also receive marketing communications if you are on a list that has been lawfully acquired by NumberFour or if your information has been shared with us by a third party or colleague.

  • Promotional offers from us: We may use your Identity, Contact, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. In this way, we decide which products, services and offers could be relevant for you.

  • Marketing by third parties: NumberFour does not pass on your data to third parties so that they can use it for their own marketing. Should this ever change, we will obtain your explicit consent before sharing your personal data with any company outside NumberFour for marketing purposes.

  • Cancellation: You can ask us to stop sending you marketing messages at any time by unsubscribing from our communications.

  • We use your personal data to comply with applicable laws and regulations.

Disclosure of your personal data

NumberFour may share your personal data with other NumberFour affiliates, third party service providers and in accordance with NumberFour's legal and contractual obligations.

Shared use within NumberFour:

NumberFour employees of other NumberFour entities are only authorized to access your personal data to the extent necessary to fulfill the relevant purpose(s) and to perform their duties.

Shared use outside of NumberFour:

We may share personal data with the following third parties for business purposes:

  • Third party service providers who process personal data on NumberFour's behalf, such as to process credit card payments, payments, shipping and deliveries, manage and maintain our data, send emails, conduct research and analysis, manage brand and product campaigns, and provide certain services and features.
  • Andere Dritte, um wie gesetzlich vorgeschrieben: (i) einer behördlichen Aufforderung, Vorladungen, einem Gerichtsbeschluss oder geltendem Recht nachzukommen; (ii) die illegale Nutzung der Webseiten und Apps von NumberFour oder Verstöße gegen die Nutzungsbedingungen der Webseiten und Apps von NumberFour sowie gegen unsere Richtlinien zu verhindern; (iii) uns gegen Ansprüche Dritter zu verteidigen; und (iv) bei der Betrugsprävention oder -ermittlung (z. (v) and in the event of any reorganization, merger, assignment, transfer, sale or joint venture or other disposition of all or any portion of our business, all or any portion of our assets, or all or any portion of our stock (including in connection with any bankruptcy or similar proceedings).

When we use the services of third parties to process personal data, we implement appropriate contractual and technical safeguards that limit the use of this data to the purposes specified by NumberFour.

Our basis for processing your data

We will only use your personal data if permitted by law.

For personal data collected about you in the EU, our basis for processing is usually one of the following:

  • We must fulfill the contract that we will enter into or have entered into with you**.

  • This is necessary to comply with our legitimate interests and provided that your interests and fundamental rights do not override these interests.

    • We want to keep our contact records up to date and communicate appropriately with you and respond to your requests.
    • We analyze, develop, improve and optimize the use of our websites, products and services and want to maintain the security of our websites, networks and systems.
  • We need to comply with a legal or regulatory obligation, such as a subpoena or other legal process, or we need to process a request to deregister.

  • In general, we do not rely on consent as a legal basis for processing your personal data and communicating with you. You have the right to withdraw your consent to receive marketing communications at any time by contacting us.

Visiting websites outside of enfore websites

NumberFour websites may contain links to other websites that are operated independently of NumberFour. Linked websites may contain their own data protection declarations or notices. If you visit a linked website, we strongly recommend that you read its privacy policy. Any information you provide when visiting a website not affiliated with NumberFour is subject to the privacy statements posted on that website. We are not responsible for the content of websites that are not affiliated with or owned by NumberFour, for the use of those websites, or for the privacy practices of those websites.

Your rights

Depending on where you live, you have a right to data protection for the information we process from you.

If you are a resident of the EU, the UK or any other jurisdiction that provides for this right by law, you have the right to request: (i) access to your personal data; (ii) rectification of your personal data if it is incomplete or inaccurate; (iii) erasure of your personal data or restriction of processing; or (iv) portability of your personal data. If we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your personal data, including to object to the use of your data for direct marketing purposes.

You may have additional rights under the local law applicable to the processing. For example, if the processing of your personal data is subject to the EU General Data Protection Regulation ("GDPR") and your personal data is processed on the basis of legitimate interests, you have the right to object to the processing on grounds relating to your particular situation.

Right to lodge a complaint

If you believe that we are not processing your personal data in accordance with applicable data protection laws, you have the following two options for lodging a complaint:

  • Directly with NumberFour via this form
  • The competent data protection authority (the name and contact details of the data protection authorities in the European Union can be found here).

Safety measures which we apply

NumberFour takes appropriate measures to protect the personal data of our users.

When you place orders or access your account information, we offer you the use of a secure connection. Transport Layer Security (TLS) encrypts all information you enter before it is sent to us. In addition, NumberFour uses a variety of technical and organizational security measures, including encryption and authentication tools, to ensure the security of your personal data. Your personal data is processed in secure networks and is only accessible to a limited number of people with special access rights to these systems.

NumberFour is an internationally operating company and personal information can be processed worldwide. Where personal data is transferred to a NumberFour recipient in a country that does not provide an adequate level of protection for personal data, NumberFour will take measures designed to adequately protect the data about you, such as ensuring that such transfers are subject to the provisions of the EU Standard Contractual Clauses.

Storage of your data

We store your personal data for as long as necessary to fulfill the purposes for which we collect it, unless a different period is required by law.

The information you provide when you register will be retained for as long as your account is active or as needed to provide our services to you. If you would like to request that we no longer use your registration information to provide you with services, please contact us using this form.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Changes to our privacy policy

This privacy policy was last updated on March 17, 2023. We may update this privacy policy from time to time.

We reserve the right to update this Privacy Policy from time to time to reflect changes to our data governance practices and to comply with our legal requirements. The revised privacy policy will be published here with an updated revision date. We recommend that you regularly check whether changes or updates have been made. If we make a material change to our privacy policy, we will post a notice at the top of this page for 30 days. If you continue to use our websites after such a revision has come into effect, we will assume that you have read and understood the changes.

Dispute resolution

If you have any complaints about our compliance with this privacy policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of personal information in accordance with this Privacy Policy and in compliance with applicable law.

If you are in a member state of the European Union, you also have the right to lodge a complaint with a competent data protection authority.

How to contact us

If you have a question in connection with this privacy policy, please contact us using this information request form. Your message will be forwarded to the appropriate member of NumberFour's data protection team, such as our Data Protection Officer.

In your request, you must provide enough information to allow us to verify that you are indeed the person for whom we have collected information.

To exercise your rights as described above, please send us a verifiable request for information by either: